We use a process with implementation phases – each with defined deliverables, success metrics, and feedback loops. Rather than make vague, indistinguishable commitments, we prefer to begin with an Assessment Phase. This important first step gives you and us both the roadmap for a successful implementation. Furthermore, this step provides a client with a measured business case and justification for an IT project.

Following the assessment, Cima provides you the knowledge and expertise to deploy the system to your satisfication. Emphasizing speed to ROI and knowledge transfer, the Cima team engages with your personnel to rapidly deploy solutions in your environment and allows them to take ownership of the solution following the deployment.  

Finally, Cima has the skills to manage your environment should you choose to offload those responsibilities. Through our CimaCare services, Cima can provide healthcheck, administration, to complete managed services. Management Services, delivered through CimaCare, prevent the erosion of value that were the impetus behind a project’s inititation. CimaCare extends the ROI behind your initial solution investment.  201